Frequently Asked Questions (FAQ)
What is AI automation?
AI automation combines artificial intelligence with automated processes to intelligently and independently handle recurring tasks. Unlike simple automation, AI can learn, make decisions, and adapt to changing situations. This means your systems work not only faster, but smarter too.
How long does it take to implement an AI solution?
Implementation time depends on the complexity of your processes. Simple automations can go live within 2-4 weeks, while more comprehensive AI solutions need 2-3 months. We work agile and often deliver initial results within a few weeks, so you can see value quickly.
What are AI agents and how do they work?
AI agents are autonomous digital assistants that can independently perform complex tasks. They understand natural language, make decisions based on defined rules, and can interact with various systems. For example, an AI agent can handle customer inquiries, coordinate appointments, or synchronize data between different tools – 24/7, without human intervention.
Ideal candidates are repetitive, time-intensive tasks with clear rules: data collection and processing, customer communication, lead qualification, invoicing, reporting, and document management. AI becomes particularly valuable for processes that currently require significant manual work and prevent your team from focusing on more important tasks. We'll analyze together where the greatest potential lies.
Which processes are best suited for AI automation?
Is AI automation worthwhile for small businesses too?
Absolutely! Small and medium-sized businesses benefit enormously because they can achieve more with limited resources. AI automation enables you to compete with larger players without having to expand your team. Our solutions are scalable and grow with your business – you start small and expand as needed.
How secure are AI solutions regarding data privacy?
Data privacy and security are our top priorities. We work exclusively with GDPR-compliant tools and platforms, implement encryption, and ensure your data is stored in Europe. You maintain full control over your data – we advise you transparently on all security aspects and implement best practices.
Do I need technical knowledge to use AI solutions?
No, not at all! We develop user-friendly solutions that your team can use without technical expertise. Comprehensive training and ongoing support are part of our service. We ensure your employees feel confident and can use the new tools optimally. You focus on your business – we handle the technology.
What does an AI automation solution cost?
Costs vary depending on the scope and complexity of your project. Simple automations start in the low four-figure range, while comprehensive solutions require correspondingly larger investments. Important: AI automation is an investment that pays for itself quickly – through saved working time, reduced errors, and increased efficiency. We're happy to create a customized quote with transparent ROI calculation.
We measure success using concrete KPIs that we define together with you: saved working hours, process speed, error reduction, customer satisfaction, and ROI. We implement dashboards that give you transparent insights into performance at any time. Typically, our clients see measurable improvements within a few weeks – often time savings of 50-80% for automated processes.
How do we measure the success of AI automation?
What happens if our business processes change?
Our AI solutions are designed to be flexible and adaptable. When your processes change or you grow, we adjust the automations accordingly. We offer continuous support and optimization – your solution evolves with your business. Many of our clients start with one process and then gradually expand to other areas as they see the benefits.